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Report Repair




Reporting repairs online -  


We have a commitment to resolve issues quickly and reliably. This online system helps us to receive the information that we need in order to understand your problem.



It also allows you to upload photos of your problem that may help our contractors to bring the right tools and equipment to fix your problem.



To access the system please click here



Repairs for non-emergencies that are reported online are likely to be dealt with more quickly than those that are reported by telephone or by email.



Emergencies must continue to be reported to us by telephone during opening hours and reported online -  Monday – Friday 9.00 – 6.00 pm – Saturday 10.00 am – 3.00 pm. 


The office line does have emergencies out of hour contractors, please call the office on 020 8656 8888 during these times for updated contact details.


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